05 / SaaS messaging platformmychat.ee

MyChat

A messaging platform delivered across infrastructure, authentication, interface, application logic and billing.

Project overview

MyChat is a SaaS messaging platform developed across the complete product stack. Infrastructure, authentication, interface behaviour, application workflows and billing were treated as one connected release.

That end-to-end scope matters for communication products, where trust depends on consistent access, clear status, responsive interaction and stable technical operation.

The challenge

The platform required several tightly connected layers to work together: account access, messaging workflows, responsive product UI, subscription logic and dependable deployment.

The approach

We structured the product around the main communication flow and the account states required to support it. Interface and backend decisions were validated against the same user journey.

Authentication, billing and infrastructure were incorporated into the product architecture rather than postponed as disconnected integrations.

The release process included operational support so technical issues and future product changes could remain under one owner.

Delivered scope

One connected project

01SaaS product architecture
02Responsive application interface
03Authentication and account states
04Messaging workflows
05Subscription and billing integration
06Infrastructure, deployment and support

The result

MyChat was delivered as a complete SaaS platform rather than a collection of screens. The project connects customer experience, commercial access and technical operation under one product structure.

Services in this project

All services

One partner from scope onward

Start a project